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Our Terms of Business and Due Diligence Questionnaire can be accessed here. This can only be signed on our digital portal once your company has been registered on the portal.

If your client has difficulty reading the literature that we have provided, we can provide documents in a number of formats, including large print, audio and braille. To request a different format, please call us on 0330 678 1111 or email admin@support.duracapital.co.uk.

We have created an online portal to apply for any of our plans. You can either use the 'APPLY ONLINE' button that appears next to the plan details on our website, or you can submit an application via our portal here.

If you would prefer to submit paper-based applications, please use the 'PDF APPLICATION FORMS' link that appears next to the plan details on our website instead. 

Investment payments should be paid into our bank account with the following details:

Bank Name: HSBC Bank

Account Name: Dura Capital Client Money Holding Account

Sort Code: 40-02-50

Account Number: 71426273

IBAN: GB85MIDL40025071426273

Please make sure you include the investor's payment reference number as stated on page 2 of the online application form.

If you are sending a cheque, this should be made payable to Dura Capital Limited. Please note the deadline for cheque payments and applications is 7 days before the official close date for any of our plans, to allow us enough time to process the cheque.

We have decided to be a digital business and limit our use of printed materials where possible. In exceptional circumstances, we may be able to provide you with printed literature for your clients. If you want to discuss, please send an email to srentrap/sucra//troppusselas.

If you need a copy of any base prospectus, please request it via email from ku/oc/latipacarud/troppus//nimda. Please make sure you reference the name of the plan in your request.

Unfortunately we cannot accept APS requests into our plans. For further details on APS, please visit www.hmrc.co.uk.

Any complaint about any aspect of our plans or service should be made to Dura Capital, PO Box 1233, AL1 9HU (telephone 0330 678 1111).

If your client's complaint is not dealt with to their satisfaction, they can complain to the Investment Division of the Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London E14 9SR.

Making a complaint will not prejudice their right to take legal proceedings.

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